FAQ

Public transport in Switzerland leads the world. The Alliance SwissPass, as a public transport sector organization and association of 250 transport companies and 18 tariff associations, is committed throughout Switzerland to harmonized, comprehensible and economical tariff regulations, modern and attractive sales solutions, and customer-oriented product ranges and information systems.

One of Alliance SwissPass's tasks is to distribute the income from travel passes (GA travelcards, Swiss Travel Passes, etc.) to the participating transport companies, in accordance with its legal mandate. You can find out more about us at: allianceswisspass.ch

The Swiss law governing the carriage of passengers authorises Alliance SwissPass to collect journey data to ensure that the income from ticket sales is distributed fairly.
Your Swiss Travel Pass lets you use the entire Swiss public transport network. For the purposes of this survey, we would like to know what journeys you have made using your travel pass. Your answers will help us to distribute the income from the Swiss Travel Pass fairly among the participating transport companies. Thank you for your help.

Alliance SwissPass takes compliance with the relevant data protection regulations extremely seriously. Your travel information will be collected and evaluated anonymously. It will be consolidated into general, non-personal data that show us how the Swiss Travel pass is being used. We need your contact data in connection with the competition to enable us to deliver your prize if you win.

Yes. Your travel data will be processed without reference to your name. The data is consolidated into general, impersonal information about the usage of the ticket. We need your contact data in connection with the competition to enable us to deliver your prize if you win.

We would also like to mention that compliance with the applicable data protection regulations is extremely important to us. For more information, please see our privacy policy.

Customers who have travelled using one of the following products and are 18 or over at the time of the survey are eligible to participate in the survey and contest:
Swiss Travel Pass 3 / 4 / 6 / 8 / 15 Days, Swiss Travel Pass FLEX 3 / 4 / 6 / 8 / 15 Days and Promo-Pass. The closing date is 9 February 2025.

The prize draw will take place in private without the presence of the public. The draw will not be supervised by a notary. The winners will be notified directly by email. Recipients are responsible for providing their email addresses correctly. No liability will be accepted for any incorrect payments that may be made as a result. The draw will take place after the closing date.
No correspondence about the prize draw will be entered into. The organisers' decision is final. By taking part in the competition you accept the Terms and Conditions of the competition. The German text of the participation conditions prevails.

You can win prizes worth a total of 30,000 Swiss francs. We are giving away 6 travel packages to Switzerland worth 5000 Swiss francs each. These are value vouchers from Swiss Travel Centre (www.switzerlandtravelcentre.com). The vouchers can be freely used for public transport tickets, hotel bookings and much more as part of a public transport-based trip.

No, but in providing us with your travel details, you are making a valuable contribution to Swiss public transport by helping us to distribute the income from travel passes among the transport companies.

According to the Swiss law governing the carriage of passengers (PBG), Alliance SwissPass has a legal mandate to collect travel data to assist with the correct distribution of income. Your contact details were passed to us within this context.

You can unsubscribe directly in the email you received.

Yes, absolutely. Please enter ALL the journeys on ALL the days on which you travel using your Swiss Travel Pass. This is the only way we can obtain a conclusive picture of your travel history.

You can leave the online tool and stop recording data by clicking on "Logout". The journeys you have recorded until then will be stored. Have you taken any further journeys since then? In that case, just log in again with your personal direct link or participation code and complete your travel journal.

Select the starting stop of the round trip as the starting location. For the destination you can enter "Cruise" or "Mountain Pass Tour".